This course is designed to educate and increase self-awareness of the characteristics and values of multi-generational employees in today’s workplace. It is important not to stereotype people based on their age – by assuming their values and abilities are consistent with their generational cohorts. Many individuals have characteristics or tendencies from more than one generation.
This course will teach you to:
- Identifies the different generations in today’s workplace and lists possible characteristics of each
- Discusses the benefits of understanding generational differences
- Describes ways to communicate across generations
- Discusses possible pitfalls of managing a multi-generational work team, and suggests ways to resolve conflicts when they arise, and
- Describes ways to retain top employees and make a positive difference.
Human Resources can increase your management's ability to be self-sufficient in performing HR functions. Training can be geared to fit the needs of your organization, based on management's HR experience.
Disclaimer: The information in these materials should not be considered legal, accounting, or investment advice, and it should not substitute for legal, accounting, investment, and other professional advice where the facts and circumstances warrant. It is provided for informational purposes only. If you require legal, accounting, or investment advice, or need other professional assistance, you should always consult your attorney, accountant, or other professional advisors to discuss your particular facts, circumstances, business, personal finance, and investment needs.
Generation Gaps
This course is for employees, managers, and leaders who want to better understand generational differences, reduce misunderstandings, and build stronger collaboration across diverse age groups in the workplace.